When designing the TRG Arts Case studies, we decided to use client production photos to set a certain dramatic tone. Client success statistics in a clear and minimalist style played a major visual role so that users who were quickly scanning rather than reading would comprehend the strong difference TRG makes for its clients.
The Core Story
The result was a rich Core Story document that would be used to guide many of the decisions Ascend had in front of them—including everything from how much to charge for memberships to how employees would be trained. The document helped illuminate seemingly small decisions that together created Ascend’s brand and the culture of the gym.
The Results
Ascend Pittsburgh opened to much excitement in the Pittsburgh community. After only a few months of being open, Ascend already has more than 600 members and has over 30 5-star reviews on Google. Member and visitor reviews frequently mention qualities that have been intentionally designed as part of the gym’s culture, such as being an inviting place for all ages and the huge variety of workout options available.